Thursday 25 June 2015

FAQ on FREE ROAMING

25/06
ALL INDIA ROAMING: Frequently asked Questions and Answers.
1..BSNL Free Roaming is a Permanent Offer or a Promotional Offer?
At present BSNL Roaming Free Offer (free incoming voice call facility while in national roaming) will be available as an offer for a period of one year one PAN India basis from 15.06.2015.
2.Is it applicable for Prepaid and Postpaid Mobile users too or Not.
Yes, BSNL Free Roaming will be available for all Prepaid and Postpaid customers.
3.Whether Free Roaming is applicable across India or in for some areas only.
It is applicable across all over India including Mumbai & Delhi (Service areas of MTNL).
4.What are the Outgoing Voice Call charges in Roaming? Can BSNL home area plans applicable or not?
In Roaming all outgoing call charges are charged at Rs.0.8 / Minute for local calls and Rs.1.15 / Minute for STD calls (No Change in Roaming Tariff).
5.Whether all STVs (Voice / SMS / Data / ISD) can work in Free Roaming across India.
No, Special Tariff Vouchers (STVs) will not work in Roaming areas except BSNL Data STVs / SMS STVs.
6.What are the BSNL Data Charges during Free Roaming across India?
The data charges are same for both Home area and for Roaming areas too, All BSNL Data STVs are also allowed in Free Roaming.
7.Will Mobile Users can recharge with any Special Tariff Voucher / Plan to avail Free Roaming? If yes how much?
No, Mobile Customers do not recharge with any BSNL Roam Free STV, it available as default feature. Free incoming voice calls while in national roaming will be implemented by creating Prepaid STV / Postpaid Add-on of Rs. 101 (+/-3) under BSNL mobile services. STVs/Add-on plans will be automatically added to all the BSNL mobile customers account notionally at Free of cost (without any additional charge) initially for a period of one year as a goodwill gesture.
8.Is there any Roaming charges for a customer, who receives ISD call in Roaming.
No Charges for a customer who receives ISD Call in Roaming.
9.Whether existing Roaming Free STVs / Plans are still in alive after 15.06.2015.
The existing BSNL Roaming Packs STV5, STV69, STV33 & STV90 under prepaid mobile services and Add-on plan with FMC of Rs. 61 under postpaid mobile services, which allows the BSNL Mobile customers to get the all incoming calls as FREE of charge to talk to their beloved ones while on travel in BSNL / MTNL network areas
across India are withdrawn from 15.06.2015.
10.If a customer already recharged with Roaming STV having certain validity, and after discontinuing roaming STVs from 15.06.2015, he is eligible for Free Roaming or Not.
Yes, he is eligible for Free Roaming.
11.After One Year, Can Subscribers will recharge with any Roaming STVs.
At present BSNL Offers Free Roaming for all Mobile Users for One Year, after that, this may be extended / discontinued according with Govt Decisions.
In 2002 when BSNL entered into mobile services, BSNL started free incoming calls for the first time within License Service Area (State). Prior to that, the customers had to pay for incoming calls also, at the rate as high as Rs.16/- per minute. Today the tariff in Indian Telecom Industry in India is the lowest in the world, This credit also goes to BSNL because before entry of BSNL in mobile telephony, the call rates charged by private operators were as high as Rs.24/- per minute. Now, it’s the time again to create a new history by offering Free Incoming Calls, while in National Roamingfor all BSNL Mobile Users with effect from 15.06.2015, and also the operator BSNL may also sending the SMS conveying the BSNL Free Roaming facility to their customers, and the customers can check the above Queries & Clarifications abut BSNL Free National Roaming.
Note:
When the Mobile service was introduced in India when Pandit Sukh Ram was the Minister, only private operators were allowed to give this service saying that ‘Mobile is value added service.”.Department of Telecom or MTNL was not allowed to give mobile service.The private companied looted the customers.They charged Rs 16 per minute from the calling subscriber and Rs 16 per minute from the receiving subscriber both.Total Rs 32 per minute!!! Within 2-3 years, the private companies earned profit much more than their investment.Then, in 2002, BSNL was allowed to give the service, after the market was captured by private companies.When the BSNL entered the field, a competition started.Call chares were reduced, Incoming calls were made absolutely free. Customers were benefitted. 
NEWS FROM CHQ.
 
 

No comments:

Post a Comment

Note: only a member of this blog may post a comment.